BetterWaves Enterprise (“we”, “us”, “our”, “BetterWaves”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://betterwavesbn.com and make purchases from our online store. By accessing or using our website and services, you agree to the practices described in this policy.

1. Information We Collect

We collect information that you voluntarily provide to us when you:

• Create an account or log in
• Place an order
• Subscribe to our newsletter
• Contact customer support

These include:

Personal Data:

• Full name
• Email address
• Phone number
• Delivery/billing address
• Payment details (processed securely via our payment partners)
  

Technical/Usage Data (automatically):

• IP address
• Browser type and version
• Device type
• Pages visited and time spent on pages
• Shopping cart interactions
  

We may also collect cookies and similar tracking technologies to improve your experience and to provide personalized content.

2. How We Use Your Information

We use the information we collect for the following purposes:

Order Processing & Delivery

• To process, fulfill, and deliver your purchases
• To communicate order status and updates
  

Customer Support

• To respond to your inquiries and provide assistance
  

Marketing & Communications

• To send newsletters, promotions, or updates (only if you opted in)
  

Website Improvement

• To analyze site usage and preferences
• To optimize and improve our content and services
  

Security & Compliance

• To detect and prevent fraud
• To comply with applicable laws
  

3. Sharing Your Information

We do not sell your personal data to third parties.

We may share your data with:

Service Providers

• Payment processors (e.g., bank transfer partners)
• Shipping and delivery partners

when needed to fulfill or deliver your orders.

Legal Requirements

• To comply with legal process
• To protect our rights

Any third party that receives personal information must agree to keep it secure and use it only for the purposes we specify.

4. Cookies & Tracking Technologies

Our site uses cookies and similar technologies to enhance your browsing experience and to collect usage information. Cookies may help:

• Remember your login status
• Maintain your shopping cart
• Provide analytic insights

You can control cookies through your browser settings, but disabling cookies may affect website functionality.

5. Your Rights

You have the right to:

• Access your personal information
• Correct inaccurate or incomplete data
• Request deletion of your information (subject to legal and operational exceptions)
• Opt out of marketing communications

To exercise these rights, please contact us as listed below.

6. Data Security

We implement reasonable technical and organizational measures to safeguard your personal data, such as secure servers and encryption where applicable. No transmission method over the Internet is 100% secure, so we cannot guarantee absolute security.

7. Third-Party Links

Our site may contain links to other websites not operated by us. We do not control the content or privacy practices of these websites and are not responsible for their privacy policies.

8. Children’s Privacy

Our services are intended for customers who are at least the age of majority in their respective jurisdiction. We do not knowingly collect personal information from children under applicable age limits.

9. Changes to This Policy

We may update this Privacy Policy occasionally. We will post the revised policy on this page with an updated Effective Date.

10. Contact Us

If you have questions about this Privacy Policy or wish to exercise your privacy rights, contact:

BetterWaves Enterprise
Email: sales@betterwavesbn.com
Phone/WhatsApp: +673 8192011
Website: https://betterwavesbn.com